ELO Drinking Water
Drinking Guide
What is ELO Drinking Water?
ELO Drinking Water is produced in Singapore utilising a revolutionary treatment system which produces drinking water with a rich and stable oxygen content. Oxygen, in a stable and bound form, is easily absorbed by the body. ELO Drinking Water is preservative and additive-free and is the result of more than 10 years of water science developed in Europe.
Why is oxygen important to the human body?
Oxygen is essential to all bodily functions and for our cells to generate the energy needed in all healthy cell functions. Having low oxygen levels in the human body, a condition known as “hypoxia”, has been shown to cause poor cell function and even cell death. This condition is associated with numerous health challenges; such as stroke, heart attack, respiratory diseases, dementia, alcoholic fatty liver, diabetes and cancer.
Is the science behind ELO Drinking Water supported by independent scientific research?
Our company is actively involved in biomedical and clinical research to establish ELO Water’s biological effects and health benefits. The research on ELO Water is conducted entirely by independent scientific research teams from local and foreign universities, as well as Singapore public hospitals. We are continually seeking collaboration and working with various independent biomedical researchers and doctors to scientifically study the efficacy of ELO Water in various health conditions.
Published research data by Monash University in Australia has proven that ELO Water is able to increase arterial oxygenation through oral consumption and that ELO Water increases cellular ATP production through positive effects on the mitochondria.
In addition, the randomised placebo controlled human clinical trial on Type 2 diabetes conducted by Changi General Hospital on 150 patients had yielded positive results that ELO Water is able to support the lowering of blood glucose in long term Type 2 diabetic patients, including those on insulin therapy. The findings have recently been published in a peer reviewed international scientific journal. (PLoS ONE 16(7): e0254619. https://doi.org/10.1371/journal.pone.0254619 Editor: Gordon Fisher, University)
Is there a risk of increasing free radicals (contributing to oxidative stress) by consuming ELO Drinking Water?
ELO water has been shown through research to be non-oxidizing to components of cell membranes. This is an important finding because other oxygenated products may oxidize cell membranes to cause cellular damage. Human studies have also demonstrated that ELO water does not increase the oxidative stress of the body.
How much ELO Drinking Water should I be consuming every day?
As ELO water is a drinking water and not a drug, there is no need to adhere strictly to any dosing plan. However, if you wish to maximize on the benefits of ELO water, you may follow the guidelines below to ensure good hydration and oxygen supplementation throughout the day.
- Adults: Drink 750ml to 1.5 litres per day in divided servings throughout the day. For those who are on water restriction due to medical conditions, they may replace up to 70% of their daily allowable fluid quantity with ELO water.
- Children: At least 50% of their daily drinking water requirements over the course of a day. For example, if your child normally drinks 4 glasses of water a day, you could replace 2 of those cups with ELO Drinking Water.
- Infants: As babies rely on milk for their calories, it Is advisable to consult your paediatrician as to how much water your baby or infant should consume in addition to milk. This principle applies to any type of water.
- Pets: 30 to 50ml/kg depending on the animal’s general health and activity level over the course of a day. For example, if your pet weighs 5kg, it may consume between 150ml to 250ml of ELO Drinking Water over the course of a day.
How long do I have to drink to feel the effects of ELO Drinking Water?
To experience a positive effect on your health or wellbeing, most consumers will need to drink 750ml to 1.5 litres of ELO water daily for 1-3 months. This varies from person to person because our oxygen requirements vary according to our health status and activity levels.
Should I replace my daily intake of water entirely with ELO Drinking Water?
While it is perfectly fine to do that, there is no need to fulfil your daily water requirements solely with ELO Drinking Water. Daily water intake for an adult is recommended at 2 to 3 litres, depending on activity levels. Generally, 750ml to 1.5 litres of ELO water per day is sufficient for most adults. The rest of the 2-3 litres can be other beverages.
Can I boil or microwave ELO Drinking Water before drinking?
No, because heating, boiling and microwaving ELO Drinking Water will cause it to lose its oxygen content. The higher the temperature, the greater the loss of oxygen.
Can I keep ELO Drinking Water in the fridge to chill before drinking?
Yes, ELO Drinking Water can be served chilled.
Can I freeze ELO Drinking Water?
We do not recommend freezing ELO Drinking Water as this may cause it to lose its oxygen content.
Can I mix ELO Drinking Water with milk powder?
Yes, you may add beverage mixes into ELO Drinking Water as long as the water is not heated up.
Can I make coffee/ tea/ other beverages with ELO Drinking Water?
You may make cold brews with tea or coffee. However, heating up ELO Drinking Water to make hot beverages will cause the water to lose its oxygen.
Storage
What is the shelf life of ELO Drinking Water?
Please refer to the bottle for best before date.
What does ‘Best Before’ date on ELO bottle mean?
Best Before date should not be confused with expiration date. The latter shows the last day a product is safe to consume. It is hence perfectly safe to consume ELO Drinking Water that is close to the ‘Best Before’ date as it is still of acceptable quality.
What is the optimum storage temperature for ELO Drinking Water?
Always store ELO Drinking Water at room temperature, in a dark, cool and dry place, away from direct sunlight. Heat and prolonged exposure of ELO Drinking Water to direct sunlight may affect the stability of the oxygen.
How long does ELO Drinking Water remain effective after opening?
Once opened, we recommend that you consume the entire bottle of ELO Drinking Water within 24 hours for maximum effectiveness. An opened and recapped bottle of ELO Drinking Water is able to retain its oxygen content for up to 3 days when stored in a cool place.
Is there a recycling programme for the empty ELO bottles?
We currently do not have own customised recycling programme for empty ELO plastic bottles. To help conserve the environment, kindly dispose of the empty plastic bottles at your neighbourhood recycling bins. We thank you and appreciate you doing your part in helping the environment.
ELO Skincare
ELO skincare products include ELO Gel+, ELO Gold Essence, ELO Intense O2 Moisturiser and ELO Revitalising O2 Eye Serum.
General User Guide
How are ELO skincare products made?
ELO skincare products are produced using ELO’s proprietary processes within a highly controlled environment. The oxygen in ELO skincare products comes from oxygen-rich ELO Water. The oxygen in the products is stable and allows for quick absorption into the skin upon application.
What is the ELO skincare regime?
While there is no strict usage sequence for our ELO skincare products, we recommend using a skin toner as the first step, followed by ELO Gel+ or ELO Gold Essence, ELO Revitalising O2 Eye Serum and finally ELO Intense O2 Moisturiser, in that order. We also recommend that you apply ELO skincare products before applying your make-up.
Can ELO skincare products be used along with other skincare products like sun-screen, make up, etc?
Will ELO skincare products interact with other facial products or be rendered inert when used with certain ingredients?
It is hard to tell because it is not possible to individually test ELO skincare products with all other facial products. Use on a small part of the skin first to test for any reactions (e.g. gel precipitation or skin itch) before applying further. To ensure optimal oxygenation, apply ELO skincare products first before applying other products.
Are there any side effects of using ELO skincare products?
There are no known side effects of using ELO skincare products. However, always test on a small part of the skin first in case you have allergies to any of the ingredients in ELO skincare products. You may refer to the ingredients of ELO skincare below.
ELO Gel+
90% of ELO Gel+ comprises Aqua (ELO Water). 10% of ELO Gel+ comprises Glycerin, Caprylhydroxamic Acid, Propanediol, Carbomer, Arginine, Panthenol, Phenoxyethanol, Niacinamide, Inositol, Sodium PCA, Histidine, Lysine Hydrochloride, Fructose, Dextrose, Glycine, Allantoin and Sodium Phytate.
ELO Gold Essence
90% of ELO Gold Essence comprises Aqua (ELO Water) and Gold. 10% of ELO Gold Essence comprises Glycerin, Caprylhydroxamic Acid, Propanediol, Carbomer, Arginine, Panthenol, Phenoxyethanol, Niacinamide, Inositol, Sodium PCA, Histidine, Lysine Hydrochloride, Fructose, Dextrose, Glycine, Allantoin and Sodium Phytate.
ELO Intense O2 Moisturiser
87% of ELO Intense O2 Moisturiser comprises Aqua (ELO Water). 13% of ELO Intense O2 Moisturiser comprises Oryza Sativa Bran Oil, Glycerin, Caprylhydroxamic Acid, Propanediol, Olive Oil Decyl Esters, Hydroxyethyl Acrylate, Sodium Acryloyldimethyl Taurate Copolymer, Squalene, Squalane, Polysorbate 60, Glycine, Lysine Hydrochloride, Fructose, Dextrose, Inositol, Histidine, Sodium PCA, Arginine, Tocopheryl Acetate, Carbomer, Panthenol, Phenoxyethanol, Niacinamide, Allantoin, Sodium Phytate and Fragrance.
ELO Revitalising O2 Eye Serum
87% of ELO Revitalising O2 Eye Serum comprises Aqua (ELO Water). 13% of ELO Revitalising O2 Eye Serum comprises Niacinamide, Oryza Sativa Bran Oil, Olive Oil Decyl Esters, Propanediol, Squalene, Sea Water, Hydrolyzed Algin, Phenoxyethanol, Sucrose, Ethylhexylglycerin, Hydroxyethyl Acrylate, Sodium Acryloyldimethyl Taurate Copolymer, Squalane, Polysorbate 60, Caprylhydroxamic Acid, Arginine, Chlorella Vulgaris Extract, Glycerin, Carbomer, Ruscus Aculeatus Root Extract, Sodium Phytate, Potassium Glycyrrhizinate and Perfume.
ELO Gel+ User Guide
What is ELO Gel+?
ELO Gel+ is an oxygen-rich booster for the face that provides your skin with essential oxygen, improving its capacity to utilise nutrients, for effective restoration of youthful brilliance.
How many times should I apply ELO Gel+ throughout the day?
There are no strict guidelines on how many times ELO Gel+ should be applied. Applying it once in the morning and at night is usually sufficient, but you may apply it more frequently if necessary.
Can I use ELO Gel+ as a substitute for my moisturiser since it optimises the skin’s moisture balance?
ELO Gel+ is not a moisturiser and should not be used as a substitute for your moisturiser. It is a booster that will help your skin absorb moisture from your moisturiser for enhanced skin hydration.
Can ELO Gel+ be applied around the eyes?
ELO Gel+ is a facial product and can be applied to the skin under the eyes to help reduce eye-bags. However, care should be taken not to allow it to enter the eyes as it may cause eye irritation.
How soon will I notice the effects of ELO Gel+?
This depends on your skin type and condition. In a clinical trial on ELO Gel+ by Dermapro Skin Research Centre in Seoul, Korea, ELO Gel+ was observed to significantly improve skin wrinkle, hydration, colour, elasticity and radiance over an 8 week period.
My skin does not feel moisturised after application. Is the product working?
While ELO Gel+ enhances the hydration effects of your moisturiser, it is not a moisturiser on its own.
ELO Gold Essence User Guide
What is ELO Gold Essence?
ELO Gold Essence is a facial essence that features a premium oxygen-rich nano-gold formulation that deeply revitalises the skin for a beautiful complexion and reduces wrinkles while protecting your skin from microbial invasions.
What are gold nanoparticles?
Gold nanoparticles are a type of colloidal gold. They are small enough to penetrate and be absorbed more readily into the skin to ensure rapid reparative action.
How many times should I apply ELO Gold Essence throughout the day?
There are no strict guidelines on how many times ELO Gold Essence should be applied. Applying it once in the morning and at night is usually sufficient, but you may apply it more frequently if necessary.
Can ELO Gold Essence be used on skin with eczema or rash?
ELO Gold Essence can be applied on all skin types. However, please seek your doctor’s advice if your skin is highly inflamed or flared up. You may experience a slight discomfort or stinging sensation when ELO Gold Essence is applied on broken or inflamed skin. It is always advisable to test by applying ELO Gold Essence on a small area first before applying more.
How is ELO Gold Essence different from ELO Gel+?
ELO Gold Essence contains exquisite gold nanoparticles, which ELO Gel+ does not have. Gold is known for having anti-aging effects and ELO Gold Essence’s gold nanoparticles are easily absorbed into the skin to amplify the anti-aging effect.
There is no trace of glittering after applying ELO Gold Essence. How do I know that there are gold particles in the product?
90% of the ingredients of ELO Gold Essence comprises gold nanoparticles and ELO Water. The gold in ELO Gold Essence is in the form of nanoparticles for easier absorption into the skin, and is difficult to detect with the naked eye.
ELO Intense O2 Moisturier User Guide
What are the benefits of ELO Intense O2 Moisturiser?
ELO Intense O2 Moisturiser provides your skin with essential oxygen and deep moisture for a fresh firm look that lasts for hours.
How should I apply ELO Intense O2 Moisturiser?
You may apply a thin layer of ELO Intense O2 Moisturiser on the face until fully absorbed. Use day and night, or as required, as part of your skincare regime.
How many times should I apply ELO Intense O2 Moisturiser throughout the day?
There are no strict guidelines on how many times ELO Intense O2 Moisturiser can be applied. Applying it once in the morning and at night is usually sufficient, but you may apply it more frequently if necessary. For optimal results, you may apply ELO Gold Essence before applying ELO Intense O2 Moisturiser.
Does applying ELO Intense O2 Moisturiser leave any lingering stickiness on my face?
ELO Intense O2 Moisturiser provides a refreshing texture that is quickly absorbed by the skin without lingering stickiness. Its lightweight, silky and oil-free texture is easy to apply, leaving a smooth dewy finish with long-lasting hydration.
ELO Revitalising O2 Eye Serum User Guide
What are the benefits of ELO Revitalising O2 Eye Serum?
ELO Revitalising O₂ Eye Serum provides the skin around your eyes with essential oxygen, dramatically reducing dark circles, puffiness, dryness, fine lines and signs of fatigue. It enhances the skin’s reparative abilities, brightening and hydrating the skin around your eyes, improving skin firmness and elasticity to restore youthfulness.
How should I apply ELO Revitalising O2 Eye Serum?
You may apply ELO Revitalising O2 Eye Serum along the contours of your eyes. Gently dab to enhance absorption of the eye serum. Use day and night, or as required, as part of your skincare regime.
How many times should I apply Revitalising O2 Eye Serum throughout the day?
There are no strict guidelines on how many times ELO Revitalising O2 Eye Serum can be applied. Applying it once in the morning and at night is usually sufficient, but you may apply it more frequently if necessary. For optimal results, you may apply ELO Gold Essence around the eyes before applying ELO Revitalising O2 Eye Serum.
Storage
What is the shelf life of ELO Skincare products?
ELO Skincare products have a shelf life of 18 months from the date of manufacture. The expiry date is labelled on the bottom of the bottle and box.
Can ELO Skincare products be kept in the refrigerator?
ELO Skincare products can be kept in the refrigerator, although it is not necessary to do so. The products should be stored in a cool place at room temperature.
What is the ideal storage condition of ELO Skincare products?
ELO Skincare products should be kept at room temperature. Keep the bottle cap closed when not in use.
Order
Where can I purchase ELO products in Australia?
What are the payment methods?
All payments made at au.elowatershop.com have to be made via Stripe. You may pay via your existing Debit or Credit Cards (Visa/ MasterCard/ AMEX).
Can I refund and/or exchange my purchased items bought during a promotion period?
Promotional items are non-refundable and non-exchangeable. Elomart reserves the rights to review, amend and/or vary our terms and conditions from time to time without prior notice.
Delivery
What is the delivery charge?
For orders with ELO Drinking Water only, a delivery fee is applicable, unless otherwise stated. Click here to find out the delivery fee for your location. For orders with ELO Skincare products only, delivery charge is waived. For orders with both ELO Drinking Water and ELO Skincare products, delivery charges scheme for ELO Drinking Water shall take precedence.
What is the typical delivery lead-time upon placement of order?
We will arrange for delivery within the below stipulated time frame:
1. Victoria – 3 to 4 working days
2. New South Wales – 4 to 5 working days
3. Queensland – 5 to 6 working days
4. South Australia – 4 to 5 working days
5. Tasmania – 9 to 10 working days
6. Western Australia – 9 to 10 working days
7. Australian Capital Territory – 7 to 8 working days
8. Northern Territory – 11 to 12 working days
These timings are applicable for metro area only. Addresses outside the metro area will take longer.
What is the minimum order for free delivery?
For orders with ELO Drinking Water only:
Delivery fee is applicable to one location. Click here to find out the delivery fee for your location.
For orders with ELO Skincare products only:
Delivery is free to one location regardless of quantity ordered.
For orders with both ELO Drinking Water and ELO Skincare products:
Delivery charges scheme for ELO Drinking Water shall take precedence.
Below examples for illustration:
Order Quantity
|
ELO Drinking Water 1.5L
|
ELO Drinking Water 750ml
|
ELO Drinking Water 450ml
|
ELO Skincare (tubes / packs)
|
Delivery Charge
|
Customer A
|
2 packs
|
3 packs
|
2 packs
|
10
|
AUD $30
|
Customer B
|
13 packs
|
0 pack
|
0 pack
|
0
|
AUD $50
|
Customer C
|
0 pack
|
0 pack
|
0 pack
|
4
|
Free delivery
|
Customer D
|
6 packs
|
0 pack
|
3 packs
|
7
|
AUD $30
|
Customer E
|
7 packs
|
9 packs
|
10 packs
|
3
|
AUD $60
|
If you would like to have multiple delivery locations, charges will apply for the second delivery address onwards. Kindly email us at
audelivery@elowater.com to assist with this arrangement.
Is self-collection mode available? If so, where can I collect my purchases from?
Yes, you may opt for self-collection at:
-
Melbourne TVS Warehouse
2 Northern Ave
Moorabbin Airport VIC 3194
Australia
Warehouse tel: +61 3 8558 8338
Operating Hours: Mon - Fri, 10:00 am to 12:00 pm, 2:00 pm to 4:00 pm
-
Sydney TVS Warehouse
Building 1, 10-13 Phiney Place
Ingleburn NSW 2565
Australia
Operating Hours: Mon - Fri, 10:00 am to 12:00 pm, 2:00 pm to 4:00 pm
Kindly be advised that the lunch hour is between 12:00pm to 2:00pm, hence please avoid collection during this time.
What are the delivery time-slots available for selection? Do you deliver on Weekends and/or Public Holidays?
The delivery time-slots are listed below. Our customer service officer will email you within the next 3 to 4 working days with a proposed delivery schedule. If you would like to rearrange your delivery, please email us at audelivery@elowater.com with your preferred date and time.
Monday to Friday (excl. Public Holidays)
|
Weekends / Public Holidays
|
9:00am – 6:00pm
|
No Delivery
|
Do you deliver to any location in Australia?
We provide delivery services to all locations in the following states:
1. Victoria
2. New South Wales
3. Queensland
4. South Australia
5. Tasmania
6. Western Australia
7. Australian Capital Territory
8. Northern Territory
Do you deliver out of Australia?
Can I reschedule my delivery if I have missed the delivery?
You may reschedule your delivery but a redelivery charge of between AUD $20 and $60 will apply. Kindly email us at audelivery@elowater.com. Your purchased items will only be shipped out once we have received the redelivery charge.
E. Returns and Refunds
What is the return/refund policy?
Subject to applicable laws, you are entitled to a seven (7) working day return/refund on the Product(s) purchased, commencing on the date you make payment for such Product(s). For details, please refer to Conditions of Sale.